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Phone not charging
I've had my samsung galaxy 5 for 3-4 years and my mother has said when I first got it I will be having it until my sister graduates the 5th grade and gets her first, which will be in 2 years, she is in 3rd grade currently. I hadn't been having this problem until about a week ago, when I upgraded it and I'm really regretting doing so. As soon as I did upgrade the battery went from being in the 50's to the 20's. I figured that was just because I installed upgrades but now it takes way too long to charge. I've been sitting here for 9 minutes and it didn't even go up once. One day it was at 100. I didn't even touch it the entire morning and it somehow went to 95. For two nights in a row it didn't charge overnight, just the opposite actually. Last night I left it at 57, woke up and it was 34. I don't know what is wrong with this, and I don't know how to stop it. any ideas?
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Maybe give some free advice about: Cell Phones?
Explain to your parents what is happening and that your phone will no longer charge and when it does it's pathetically slow. Older phones and their batteries do take longer to charge but this is outside the normal time.
You need to see if it's the charger itself and not your phone's battery. You can buy a universal Samsung adapter/charger from Best Buy, Tbooth or stores like that and try to run to a full charge and see how long it takes and how long your battery lasts once it is.
If it still does that you'll need to go to your provider and have them run their own battery tests and diagnose the issue. With your phone being 4 years old you may need an upgrade just to stay in business.
You mentioned that you did a required system update and then everything started acting up. You need to point that out to your service provider as there may be a way to set it back to previous settings and not the update.
One thing you could do is back up your data and anything you cannot bear to lose and g into your settings tab. Find factory reset or factory restore. Hit that. What that will do is set your phone back to how it was the day you bought it. It should work fine then as long as you stop it from updating to the latest software by ignoring that. For now that would be a solution temporarily.
Your phone is 4 years old. By now you should be eligible for an upgrade. See if that is so and look and see if there are any phones you can get with 0 down and or by paying a certain amount ie: $300.00 down and keep paying the same as usual for the plan.
What you really want is the Samsung Galaxy S7 Edge and usually with a plan like your family is on it's $300 down and you continue on same plan as usual. I realize your parents don't want to pay for a new phone but if yours is going to be unreliable it's the best option as let's face it the phone you have isn't meant to last 6 years to begin with. Four is stretching it.
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