askMarizzle
advice column ask question view feedback favorite columnist advicenators

Q: A few days ago I started to have a lot of trouble with my computer. Command prompt is opening by itself, usually two windows at a time, and then an error pops up and closes them. Why is command prompt opening? Is it dangerous?

Another thing, I always use firefox [latest edition] and never ever use IE [for many reasons]. Now though, I'm getting pop ups that open in IE, stuff like 'crush calculator' or that pop up that says to run a system scan. Yeah, I exit out of them.
I ran AVG free edition and it detected some threats labeled 'virus lop', so I moved them to quarantine, but now when I start up windows I get an error "rundll" or something like that, is this something I need to be concerned about?
I'm getting a lot of errors with stuff like 'winlogin' and 'explorer.exe' and 'ctfmon'. I have been trying to get screenshots but my computer has been restarting automatically when these errors show up.
AVG also found some trojans and removed them.

I'm on my college's internet connection.
I'm running Windows XP and my computer is about 5 years old and getting kind of low on hard drive space [I don't know if that matters with this problem though].
I have to get through the rest of the school year with this computer. It ran fine until this started happening, now it's slow and error-ridden. :(

My main question is: what's the deal with command prompt opening without me doing anything?
and
is there anything I can do, besides run AVG, to figure out what's going on with my comp and how to fix it?

I'm not the most tech-savvy person, but I'm not completely ignorant either [at least I hope I'm not that dumb haha], so is this something I can fix on my own?

thanks to anyone who reads this and helps.
Some of these are vital windows exe's that obviousley are missing the path they need to run correctly, also I had a similar virus that attacked my computer, and it restarted pretty much over anything, even during playing a game, You need to flatten your computer, make a back up dvd disk of everything you want saved, but ONLY save music and pictures, and reinstall XP, use automatic updates, and run AVG at the end of everyday, leave it overnight, if it should find anything, find the path of the threat, go to start, run, then type the path in and delete the file.

thanks!

bio
Marizzle
Well...

Im just under 6'0, Im a model, I enjoy horse riding, figure skating, and shopping :)

I have blonde hair, blue eyes & Im a slim build.

Im your average teenager who has suffered the same as any other teenage and much more, or maybe much less compared to some :)

Ill give you my answer as I feel is correct, if its a question I have familiarity with then you will get an answer which I find best suited :)

Info
E-mail:
Gender:
Female

Location:
Southbourne/Bournemouth

Occupation:
Ice Skating Marshal/Model

Age:
17

MSN:
MissMarizzle@hotmail.co.uk

Member Since:
July 18, 2007

Answers:
117

Last Update:
July 11, 2008

Visitors:
8175

Main Categories:





Favorite Columnists




layout by Adam Particka

<<< Previous Advice Column
Next Advice Column >>>
humorist-workshop

eXTReMe Tracker